Support
24 September 2026
Short answers to what people ask most. If yours is not here, write to us.
Notifications are not arriving
Check three things in order: the device's own permission, the push channel in settings, and that you follow at least one team or player. If quiet hours are set, the alert waits until they end rather than being lost.
A score or roster looks wrong
Data comes from the league's own feeds and ESPN, usually tens of seconds behind live. If a discrepancy lasts more than a few minutes, tell us which game — that is something we fix.
Changing language or time zone
In your profile settings. Tip-off times are recalculated immediately for the zone you pick; team and player names keep their original spelling.
Deleting your account
Profile → Delete account. Subscriptions, settings, devices and sessions all go with it.
Broadcasts
We do not broadcast and we do not host video. The watch button opens a partner's platform, and what happens there follows their rules.
Write to us
support@courtside.app — usually answered within a day.